All orders will be processed and shipped within 5 business days from payment posting. Once your order has been shipped, you will receive an email, letting you know when you should expect to receive your package. All policies may be subject to change.
We are not responsible for lost or stolen packages, or errors on the shipping information provided. The customer assumes all responsibility once an order has been shipped and will have to work with their local postal service to resolve any issues.
Justice Jewels aims for 100% customer satisfaction with every purchase. Please keep in mind that all jewelry is handmade, which means that each pair may differ slightly from the photograph.
In the event that you receive the incorrect item, or item is not as expected, please contact us, Here
We do not offer refunds, only eligible exchanges. Eligible exchanges are defined at the discretion of Justice Jewels.
Customers are responsible for all shipping costs associated with the return of merchandise. Once your return is received please allow up to 5 business days for your store credit to be issued, and email confirmation of your processed return.